Age Check

Please verify your age to continue.

Follow us!

Get in touch with us

Item has been added

Get 20% off!arrow_drop_up

Shipping Policy

At PBW Foundation, we value our supporters and strive to ensure a seamless experience when it comes to shipping and delivery. Below, we outline our shipping policy to provide clarity and transparency:

  1. Domestic Shipping:

    • We offer domestic shipping within India.
    • Shipping costs are calculated based on the weight and dimensions of the items ordered.
    • Standard shipping typically takes 3-7 business days for delivery.

  2. International Shipping:

    • For international orders, please contact our customer support team at contact@pbwfoundation.org to discuss shipping options and costs.
    • International shipping times vary based on the destination and local customs procedures.

  3. Order Processing Time:

    • Orders are processed within 1-2 business days after payment confirmation.
    • During peak seasons or special events, processing times may be slightly longer.

  4. Shipping Methods:

    • We partner with reliable carriers to ensure timely and secure delivery.
    • Customers can choose from standard shipping or expedited options (if available).

  5. Shipping Confirmation and Tracking:

    • Once your order ships, you will receive a confirmation email with tracking information.
    • You can track your package’s progress using the provided tracking number.

  6. Shipping Costs:

    • Shipping costs are displayed during the checkout process.
    • Costs are based on the shipping method selected and the delivery address.

  7. Address Accuracy:

    • Please ensure that your shipping address is accurate and complete.
    • PBW Foundation is not responsible for delays or misdeliveries due to incorrect addresses.

  8. Lost or Damaged Items:

    • In the rare event that an item is lost or damaged during shipping, please contact us immediately.
    • We will work with you to resolve the issue promptly.

  9. Returns and Refunds:

    • Our shipping policy also covers returns and refunds. If you need to return an item, please refer to our Return and Refund Policy for detailed instructions.

Thank you for supporting PBW Foundation’s mission. Together, we make a difference!